Cancellation charge for 'Kyoto Walking Tour with Jikkokubune Boat Ride'Online reservations are unchangeable once you have completed your reservation.
Passengers arriving late for the departure time are not guaranteed an alternative boat or any refund for any reason.
A charge is necessary for cancellation by customer's own initiative. The cancellation charge is as stated below;
|cancellation date||cancellation charge|
|11+ days before the tour||free ('Web reservation handling fee' is unrefundable)|
|8-10 days before the tour||20% of the tour fee|
|2-7 days before the tour||30% of the tour fee|
|the day before the tour||40% of the tour fee|
|the tour day before the start of the tour||50% of the tour fee|
|after the start of the tour or non-contact non-participation||100% of the tour fee|
'Web reservation handling fee' is unrefundable even when cancelled. The above mentioned 'the tour fee' is not included 'Web reservation handling fee'.
Reporting cancellation is available through telephone or Email. Through Email, the sending time is regarded as the cancellation time.
After deducting cancellation charges and Web reservation handling fee, the balance is refunded to the paid credit card. The actual timing of refund to your bank account depends on the credit card company policy.
This tour is implemented according 'Standard Form Travel Agent Contract'. Please save the form locally and see for details.